Frequently Asked Questions

Looking for a little more information before you make your booking?

Why is reformer Pilates so popular?

Reformer Pilates has skyrocketed in popularity for a million reasons, but I’ll try and summarise without keeping you here all day.

Springs! You’ll soon discover why they’re so incredibly beneficial. They allow you to work with resistance, and it’s this which allows you to challenge yourself further as well as provide more support. The springs also give you invaluable feedback for body awareness and you’ll know if you’re doing something incorrectly sooner than if you were just doing Mat Pilates.

You’ll also be able to enjoy deeper stretches with a greater range of movement, thus achieving increased flexibility and joint mobility.

The reformer will help you achieve better focus as you have to concentrate fully on the movement and how to control the carriage, springs and ropes. This may sound terrifying and I admit that at first glance the reformer can be quite intimidating and scary.

But rest assured, within minutes you’ll be at ease, relaxed, focused and working your body like you’ve never done before. As well as being instantly hooked of course!

The mental gains from all of the above are also a huge part of the attraction. There’s nothing quite like the post-reformer class feeling. You can expect to be bursting with endorphins, feeling longer, more body aware, focused and relaxed yet physically challenged and stronger.

There are no limits to reformer Pilates. The stronger you get and the more control and coordination you gain, the more the reformer can challenge you. Trust me, you’ll never be bored or feel “it’s not enough”.

I’m totally unfit, can I do reformer Pilates?

Yes, absolutely! Reformer Pilates is suitable for all fitness levels, and we’re here to help you every step of the way. Our expert-led classes, personalised support and welcoming environment make it easy for beginners to get started and feel comfortable.

However, if you have a specific injury or ongoing condition, we strongly recommend booking a 1:1 session or arranging a call before joining a class. This allows us to assess your situation, discuss any medical history and create a plan that supports your recovery and strengthens your body safely.

What do I need to wear?

For a Pilates reformer class, comfort and mobility are absolutely key.

Comfy workout wear but ideally nothing too majorly loose fitting, as it makes it very tricky for us to check your alignment and correct you.

It's not essential but it would be ideal if you could purchase some grip socks. We’ll soon be stocking customised socks with our own branding on, but you can also pick them up super cheaply on Amazon and certainly don't need to spend a fortune as they all do the same thing. The grips help keep your feet stable and prevent slipping, especially during exercise with a lot of foot pressure or standing work.

Bring a water bottle, even for a low-impact workout like Pilates you'll still get thirsty and want to stay hydrated.

You don't need a mat or to bring a towel etc, the reformers are wiped down and cleaned after every session.

It's a good idea to tie or clip your hair back out of your face while you're moving through the exercises. There are springs, pulleys and a headrest so you definitely don't want to lose clumps of hair in those.

Where do I Park?

There is some parking available at Clarence House where the studio is located, but this is on a first come, first served basis and is limited. I would always make sure you allow time to check there and then park in nearby streets or the two nearby car parks. These are St Erbyn’s (directly behind Clarence House) and Clarence Street, which is a 2-minute walk from the studio.

How do I book a Pilates class?

You can book online on our booking page, or contact us directly via email at katespilates@hotmail.com

When are the classes?

All information on the class schedule are found on the specific timetable page on the website and on the booking page.

Do I need to make a booking or can I drop in?

Our classes are in high demand and with our small session sizes, places fill up quickly. To secure your preferred class each week, we recommend purchasing one of our packages in advance:

5 and 6-week packages: Must be used within their respective time frames.

10 and 12-class packages: Designed for those of you who want to attend two classes per week are to be used within a 5 or 6-week period.

As long as you provide 24 hours notice then you can cancel or reschedule any booked class.

For more flexibility, we do offer drop-in classes. These are perfect if you can’t commit to a set schedule or want to add extra sessions without purchasing another package.

Let us know if you have any questions and we’ll be happy to help.

What is your cancellation policy?

Due to high demand and limited spaces (6 per class), we require at least 24 hours' notice for cancellations or rescheduling. If you provide the required notice, you can either reschedule your session or receive a credit on your account to use for a future class.

Unfortunately, cancellations made within 24 hours of the class will not be eligible for a refund or credit. This policy helps us ensure fairness for all of our clients and allows us to offer places to those on the waiting list.

5 star Google Reviews
I’m new to Reformer Pilates, taking two classes a week, and I can already feel the benefits for both my body and mind.Kate is a wonderful teacher - always friendly, supportive, and full of positive energy. She made me feel completely at ease from day one. Her classes are well-structured, challenging yet accessible, and tailored to help each person progress at their own pace.
5 star Google Reviews
Amazing pilates instructor +examiner.!! Katie really knows pilates. I went with pain in my lower back and she solved it in one session. Kate has a wide variety of equipment to help with all exercises. I cannot recommend her highly enough. I am so fortunate to have her as my Pilates instructor.
5 star Google Reviews
Kate’s naturally warm personality creates such a welcoming and encouraging environment that I always leave feeling stronger, more confident, and more flexible. Throughout the class, she provides personal adjustments and guidance, which make a huge difference - ensuring proper form and helping us get the most out of every session.
5 star Google Reviews
If you’re looking for a fantastic Pilates teacher who is attentive and genuinely cares about her students, I highly recommend Kate. Thank you! I can honestly say that I’m completely hooked on this mindful practice!
5 star Google Reviews
Kate’s Pilates classes are truly amazing. As a jeweller, I spend a lot of time in static positions, so it’s important for me to stay strong and look after my body. Her reformer Pilates sessions have made such a difference - they’re gentle yet powerful, and Kate is incredibly supportive and knowledgeable. I always leave feeling stronger, more aligned, and uplifted. Highly recommended!
5 star Google Reviews
Kate is a brilliant teacher! I started lessons with Kate as I was starting to get back into exercising after my second baby. She knew exactly how much I should be pushing myself at each stage, and has expertly helped me regain core strength and stability, going at a pace that suited me. I love running and am now back to running, stronger than ever before, thanks to the strength work I've been doing with Kate. She explains things is such a straightforward way and is always calm and encouraging. I wouldn't be without my weekly sessions! Thank you!
5 star Google Reviews
Kates classes are fabulous. I was really worried about using the reformer at first but Kate makes everything simple and clear. It’s a full body workout and stretch in an hour. Small classes so lots of corrections and a personal feel. Simply the best!
5 star Google Reviews
Had my first Pilates class with Kate 13 years ago and have never left! When your instructor is THAT good, why would you? Kate’s knowledge about the body, movement and breath work is second to none. She’s not just a teacher, she is an industry leader. Always keen to further her knowledge so she can help her clients, she is full of smiles and strengthening work outs. Once you work with her, you’ll never look back.
5 star Google Reviews
Felt welcome and comfortable the minute I walked through the door. Kate is clearly very experienced, she really made my first ever reformer pilates class fun, with clear and concise direction, full of diverse movements which have eased my sciatica and hip pain after a car accident. After 3 months of weekly classes I am happy to say I am pain free, and getting fitter each week.Highly recommend attending these small and personal classes, you won't regret it. Kate you have changed my life!! Thank you!
5 star Google Reviews
Kate Newby Pilates is a fantastic addition to Penzance! The instructors are brilliant - knowledgeable, encouraging, and each bringing their own unique style to the class. The studio is beautiful and such a lovely space to work out in. Every session is both challenging and rewarding. Highly recommend!

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